Help and recovery guidance
Review keyboard, mobile, degraded-data and unknown-order guidance before taking another action.
Open helpStart with verified context.
Use these public resources to diagnose the product without sending credentials, wallet keys, order identifiers or customer data.
A verified human-support contact and account-deletion request channel have not been published. This page is self-service guidance, not a request-submission or response channel and not yet a Play-ready support destination.
Capability status
Check which venue capabilities are implemented, gated or unavailable. A configured integration is not proof of live authority.
View statusPrivacy notice
Review current web and Android identity, device-session, account, local-storage, export and processor boundaries, including the unpublished request-channel status.
Read privacy noticeDeletion status
Understand the difference between local PAPER reset, device-session revocation and account deletion, and see why deletion intake is still blocked.
View deletion statusTerms of use
Read the current draft terms distinguishing information, PAPER simulation, testnet and live execution.
Read termsRisk disclosure
Review leverage, liquidation, provider, smart-contract and onchain-system risks before using any trading surface.
Read risk disclosureIntake is not available yet
NYTSHIFT does not currently publish a verified support mailbox, contact form or account-deletion request URL. The operator must publish and verify those channels before they can be presented as available. Until then, do not put private keys, credentials, wallet addresses, order identifiers or personal data into URLs, public issue trackers or unverified messages.
The privacy notice describes the current data boundary and the choices available without a request channel. The account and data deletion status distinguishes device logout and local PAPER reset from deletion of an account or server-held data. Both remain engineering drafts and do not claim legal approval.